City of Claremore, Oklahoma to Improve Customer Experience with OpenGov Online Permit and Licensing Software - World News Report

City of Claremore, Oklahoma to Improve Customer Experience with OpenGov Online Permit and Licensing Software – World News Report

Executives in Claremore, Oklahoma, are tired of disappointing customers and losing revenue. That all changed with OpenGov online permit software.

WAUWATOSA, CLAREMORE, OK, September 6, 2022 /EINPresswire.com/ — Leaders in the growing city of Claremore, Oklahoma are committed to improving the customer experience and are partnering with opengovleader in modern cloud software for cities of our country, online permit software.

Known as the birthplace of early 20th century entertainer Will Rogers, Claremore is located northeast of Tulsa. While the city was experiencing rapid growth, staff struggled with cumbersome outdated software, resulting in poor customer service and loss of revenue. The director of planning and development has made it his mission to create a one-stop shop for customers doing business with the city. He sought to modernize the customer experience and streamline internal processes to save employee time.

After carefully evaluating all market options, Claremore selected OpenGov as the partner of choice for Citizen Services Suite to create customer-friendly experiences and modernize workflows.

OpenGov Citizen Services Delivers results to hundreds of governments across the country by processing applications five times faster and reducing random requests by 50%. Using the OpenGov cloud solution, Claremore employees will be able to develop online workflows that mirror the city’s permitting and licensing processes. Clients who require everything from building permits to pet licenses will be able to log in online, complete a quick survey that guides them to the required forms, and complete and securely pay for an application. Customers and employees can even send messages to each other on the portal – no more wasting time on phone calls or city hall visits.

The City of Claremore joins over 1,100 public sector organizations using OpenGov to revolutionize workflows with cloud-based software designed specifically for government needs.

About OpenGov
OpenGov is the leader in modern cloud software for our nation’s cities, counties, and governments. In an effort to provide more effective and accountable government, OpenGov serves over 1,100 agencies across the US. Designed exclusively to meet the unique needs of the public sector in budgeting, purchasing, and serving citizens, the OpenGov Cloud makes organizations more collaborative, digitizes critical processes, and delivers best-in-class stakeholder communications.

Steph Beer, Senior Director of Communications
opengov
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